UVILIZER Product Support

Welcome to the official UVILIZER Support Center. Whether you need help setting up your UVILIZER Tower, understanding how UV-C and ozone disinfection works, or resolving product concerns — we’re here to help every step of the way.

📦 Getting Started with Your UVILIZER Tower

Thank you for choosing the UVILIZER Tower UV Light Sanitizer. To ensure safe and effective operation, please follow these steps:

  1. Place your UVILIZER Tower on a flat, stable surface.
  2. Plug the power cord into the nearest outlet.
  3. Select the timer duration using the remote: 15, 30, or 60 minutes.
  4. Leave the room and close the door. The unit will shut off automatically when the cycle ends.

⚠️ Note: Ozone is released during use. After a cycle, wait 30–60 minutes with windows or doors open before re-entering.

Timer Options & Room Coverage

  • 15 Min – Red Light – Rooms up to 150 sq. ft.
  • 30 Min – Blue Light – Rooms up to 300 sq. ft.
  • 60 Min – White Light – Rooms up to 450 sq. ft.

🛠️ Troubleshooting & FAQs

  • Device not turning on? Check outlet and cord connection. Ensure the power button is firmly pressed.
  • Smell during use? The odor is a normal byproduct of ozone disinfection and will fade after ventilation.
  • How often should I use it? 1–2 times per week is typically sufficient for regular disinfection.
  • Is it safe around pets or children? Use only when the room is unoccupied. Wait for ozone to dissipate after use.

🔐 Product Warranty & Support

Your UVILIZER Tower includes a 1-year limited warranty from the date of purchase. This covers defects in material or workmanship.

To qualify for warranty:

  • Keep proof of purchase
  • Use the device as instructed
  • Return the product with original packaging if requested

For warranty claims, contact us at support@uvilizer.com

📘 Download the UVILIZER Tower User Manual

You can download the full UVILIZER Tower user manual here. It includes setup diagrams, usage instructions, remote control functions, light timing chart, safety warnings, and more.

📞 Contact Customer Service

Still need help? Our dedicated support team is available to assist you.

🧠 Learn More

Visit our FAQ page for common questions about UV light disinfection, ozone safety, product usage, shipping, returns, and more.

📰 Stay Updated

Sign up for our newsletter to receive product updates, cleaning tips, and exclusive UVILIZER promotions.

Whisper quiet technology

Quick setup & easy to use

Chemical free disinfection

Built-in safety feature

UVILIZER is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. The statements regarding UVC and ozone technology refer to general disinfection purposes for air and surfaces and do not imply any specific endorsement by the FDA, EPA, or medical professionals. Results mentioned in this page may vary depending on individual conditions and usage. UVC and ozone must be used in accordance with safety guidelines. Avoid direct exposure to UVC light and excessive ozone. Please refer to the product’s instructions for safe and proper use. This is a paid advertisement for UVILIZER.