UVILIZER Store Policies
At UVILIZER, we believe in clean living — not just through our UV-C and ozone sanitizing lights, but through a transparent, trustworthy shopping experience. Below you'll find all of our key store policies to ensure you can shop confidently and securely.
🔁 Returns & Refunds
We offer a hassle-free 30-day money-back guarantee on all UVILIZER products. If you're not fully satisfied with your purchase, you can return or exchange it within 30 days of delivery.
✅ No restocking fees ✅ Quick return processing ✅ Full refund to original payment method
Read our full Returns & Refunds Policy
🛡️ Warranty Policy
All UVILIZER products come with a 1-year limited warranty covering manufacturing defects and functional issues under normal use. We stand behind the quality of our UV sanitizing devices and will repair or replace eligible items as needed.
View our complete Warranty Policy
🚚 Shipping Policy
We proudly ship worldwide and offer free standard shipping within the U.S.. All orders are processed within 1–2 business days, and you'll receive tracking info as soon as your item ships.
- 📦 U.S. Delivery: 3–7 business days
- 🌎 International Delivery: 7–14 business days
- 📬 Carriers: USPS, FedEx, UPS, or DHL depending on region
🔐 Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, store, and use your personal information in compliance with global data protection laws including GDPR and CCPA. We do not sell or share your information without consent.
Review our complete Privacy Policy
💬 Need Help?
Have questions about our policies or products? Visit our Support Page or contact us directly at support@uvilizer.com. Our customer service team is here to assist you within 24–48 business hours.